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100% First Purchase Guarantee
Artispique endeavours to ensure that every Personalised Art book that goes out of our door is of the highest quality, hence we offer all first time customers - 100% First Purchase Guarantee within 30 days after receiving the Personalised Art book.
As a homegrown company in Singapore, we stand behind every Personalised Art book we curate. If your products fail to live up to your standards, you may return it for a replacement (of equivalent value) or refund or for good - no questions asked!
Do take note that Artispique is not responsible for any errors as mentioned in submissions under Terms and Conditions. Please be sure to review your book proof carefully via email sent by our team before Personalised Art book is sent for print.
For existing customer's orders, please contact us via orders@artispique.com within 1 day after receiving Personalised Art book if there are any issues.
If no such claims are made during the stipulated time frame, we will assume that you’ve acknowledged that Your Personalised Art book you have received is in good condition and that all the specifications had been met. Artispique will not be held responsible for defect reports that have been sent in later than the given duration.
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I have a problem with my Personalised Art book. Can I return / get a refund for it?
Please contact us via team@artispique.com within 1 day after receiving Personalised Art book if there are any issues.
If no such claims are made during the stipulated time frame, we will assume that you’ve acknowledged that Personalised Art bookyou have received is in good condition and that all the specifications had been met.
Artispique will not be held responsible for defect reports that have been sent in later than the given duration.